automatetechnology

AI-Powered CRM System

An automated agent qualifying CRM integrated with OpenAI to score, route, and follow up with incoming properties requests 24/7.

Case Study Project Artifact
INDUSTRYTECHNOLOGY
TECH STACKReact / Node.js
TIMELINEOngoing
CATEGORYAUTOMATE
THE CHALLENGE

The Business Problem

Sales agents were spending 15+ hours weekly answering standard repetitive property questions and manually routing leads from Web portals. Inbound leads arriving outside business hours routinely went cold before follow-ups occurred.

OUR APPROACH

The Engineering Solution

We integrated n8n automations linking their listing portals with a private database and the OpenAI API. The AI assistant now qualifies user intent via WhatsApp instantly, catalogs preferences, and routes hot leads to agents with full chat summaries.

SYSTEM ARCHITECTURE

Technologies Utilized

React
Node.js
OpenAI
THE IMPACT

Project results & outcomes

24/7Lead Response Coverage
18 hoursSaved per Agent Weekly
82%WhatsApp Engagement Rate
VISUAL WORK

Interface screenshots & flows

COLLABORATION OPPORTUNITY

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